Job Role Overview
Our team is seeking a Customer Service Professional to provide exceptional guest experiences at our hotel.
This opportunity is ideal for someone who excels in delivering outstanding customer service and has recent experience in a similar role.
Key Responsibilities:
* Guest registration and departure, ensuring accurate account management and providing helpful information with a courteous demeanor.
* Monitoring occupancy levels and informing management to maximise results.
* Managing group bookings and verifying rooming lists and costs.