Join to apply for the ICT Manager - Centre & Family Services role at Goodstart Early Learning
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Join to apply for the ICT Manager - Centre & Family Services role at Goodstart Early Learning
Role: ICT Manager – Centre & Family Services
Location: Murarrie, QLD (Turrbal and Jugera Country)
Employment Type : Permanent, Full-time
At Goodstart Early Learning, we believe every child deserves the best start in life—and technology plays a vital role in making that happen. As our permanent Service Line Manager – Centre & Family Services, you'll lead the strategy, delivery, and continuous improvement of digital services that support over 660 early learning centres and thousands of families across Australia.
This is your opportunity to combine purpose-driven leadership with technical excellence—designing and delivering scalable, customer-focused solutions that enhance how our educators work and how families engage with us. You'll lead a high-performing team, collaborate with senior leaders, and drive a technology roadmap that shapes the future of early learning.
Your Impact
You'll lead a critical technology service line that underpins how our centres operate and how families connect with us every day. From managing a portfolio of applications to uplifting system performance and user experience, your leadership will ensure our digital services are reliable, responsive, and ready to grow with us.
Through strong partnerships and a clear technology roadmap, you'll help turn strategic goals into real-world outcomes for our people and the children we serve.
What Goodstart Can Offer You
* Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (as agreed with line manager)
* Salary Packaging benefits which reduce your taxable income to increase take home pay
* Access to discounted childcare (up to 15%)
* Discounted health care and access to employee wellbeing program with BUPA
* Exclusive discounts on travel, gym memberships, Apple and Dell products, and more
* Free annual flu shot(optional)
* Option to purchase extra leave for even greater work life balance
* First Nations Support and Cultural Leave
* Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
You'll Bring To The Table
* 7+ years of experience in technology leadership roles with increasing scope and complexity
* Proven track record in managing technology service lines or product portfolios
* Strong ability to build trust and collaborate with senior business leaders on strategic roadmaps
* Experience leading or partnering on major transformation or change initiatives
* Deep understanding of service delivery and lifecycle management (e.g., ITIL or equivalent)
* Demonstrated success in uplifting customer satisfaction, service quality, and technical maturity
* Bachelor's degree in IT, Business, or a related discipline (or equivalent experience)
* Formal training or certification in service management, Agile delivery, or enterprise architecture (highly desirable)
How To Apply
Click 'Apply Now' and submit your application.
We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions
Have a question? Contact our Talent Acquisition Team via email
If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.
Supporting our people and protecting our children
We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.
Posting Notes: MURARRIE, BRISBANE || QLD || Australia (AU) || | SF:LI || No Early Childhood Qualification || Full-Time
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Education Administration Programs
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