ERP One Council Business Change PractitionerJoin to apply for the ERP One Council Business Change Practitioner role at Tweed Shire Council.OverviewThe role leads the change and communications strategy for Council's Yabbru/ERP SaaS transformation.
You will help teams and stakeholders navigate and embrace new ways of working, partner with project leaders to align plans with organisational needs, and develop clear, actionable communication and training strategies.
You will provide expert advice to senior leadership, guide the implementation team through change readiness and impact assessments, supervise the IT/ERP Trainer & Communications Officer, and identify and manage change-related risks.ResponsibilitiesLead the change and communications strategy for the Yabbru/ERP SaaS transformation.Help teams and stakeholders navigate and embrace current ways of working.Partner with project leaders to align plans with organisational needs.Develop clear, actionable communication and training strategies.Provide expert advice to senior leadership.Guide the implementation team through change readiness and impact assessments.Supervise the IT/ERP Trainer & Communications Officer.Identify and manage change-related risks.Qualifications and ExperienceProven experience leading change, communications, and training for business systems projects in complex environments.Strong knowledge of change management frameworks (e.g., Prosci) and how they integrate with project delivery.Excellent stakeholder engagement and communication skills with the ability to influence and build consensus.Ability to manage competing priorities, adapt to ambiguity, and communicate clearly across technical and non-technical audiences.Experience in or understanding of local government operations is highly desirable.What's On OfferMaximum-term (up to 3 years).
Base salary from $119,030 per annum with competency-based increments up to $132,348 per annum, plus 12% super.70 hour, 9 day fortnight.Training and development opportunities.Flexible work options for a healthy work/life balance.Generous employment conditions; additional details available on request.About UsLocated on the picturesque far North Coast of NSW, bordering the Gold Coast.The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest, or on a farm.Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds.
We provide workplace adjustments for people with disability and access to flexible work options.Join an employer of choice.
Professionals Australia (Local Government Engineers' Association) named Council the 2021 Employer of Choice for our employment practices within NSW local government.LocationThis position is based in Tweed Heads, and can be directed to work from any Council work site.How to ApplyPosition Closes Friday 3 October 2025 at 12 noon sharp (NSW time).
Late applications will not be permitted.Click Here To View The Position Description.
See also tips for addressing the selection criteria, information on the recruitment process, and our values.Pre-Employment Screening: Tweed Shire Council conducts pre-employment assessments as part of its recruitment process, including pre-employment medicals (some roles require a functional assessment) and drug/alcohol screening.
Background screening verifies information provided during the recruitment process.Referees: Provide two referees who are ideally your current and most recent supervisors.
Referees are not contacted unless you are interviewed and are a preferred candidate.How to Apply – Additional DetailsUse your own email address for applications.Once you start your online application, you cannot save and return to it later.Have your resume ready; complete all questions; attach documents as applicable; review and submit.If you'd like to copy and paste questions for later, see the list of selection criteria topics below.Why are you interested in working at Tweed Shire Council, and what excites you most about this opportunity?
Demonstrated experience in change management, communications and training for business systems projects in complex organisations.Prosci certification or equivalent with knowledge of change management principles, methodologies, and tools.Ability to develop engagement and change management deliverables (impact assessments, plans, stakeholder analyses, communications, training, sponsor plans).
Understanding of how change management and project management work together.Exceptional stakeholder engagement and communication skills; ability to inspire innovative thinking.Ability to collaborate, influence, build consensus, address conflict, and resolve issues.Flexible and adaptable with the ability to manage competing priorities in ambiguous situations.Local Government knowledge and experience is preferred.Current Vehicle Licence – Car.Note: The page includes references to related roles and general recruitment information which may be used for browsers but are not essential to the job description itself.
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