Are you an experienced tyre industry professional who loves leading people, solving problems and delivering outstanding customer service?
We're looking for a hands‑on Tyre Centre Manager to take ownership of our busy Tyre Centre.
As the Tyre Centre Manager at Total Traction Tyres, you will collaborate with the other Managers, Service Advisors and workshop staff to oversee the sales, purchasing and operations of our tyre department. This role is ideal for a passionate tyre sales expert or store manager looking to take on additional responsibility as the next step in their successful career.
Key Responsibilities
* Lead and support a small team of tyre technicians and fitters
* Manage the daily operations of the Tyre Centre, ensuring smooth workflow and on‑time delivery
* Champion our "fix it right the first time" philosophy to ensure quality, efficiency, and customer trust
* Diagnose customer needs and provide tyre, wheel alignment and related service recommendations
* Oversee job allocation, quality control and safety standards in the workshop
* Monitor stock levels, ordering and inventory accuracy for tyres and related products
* Support sales growth through accurate quoting, upselling appropriate products, and building customer relationships
* Handle escalated customer queries and resolve issues promptly and professionally
* Maintain compliance with WHS policies, manufacturer standards and dealership procedures
* Track key performance indicators (productivity, profitability, customer satisfaction) and implement improvement initiatives
About you
* Previous experience, demonstrated success and passion for tyre sales
* Exceptional customer service and interpersonal communication skills
* Strong sense of self‑motivation, with a focus on achieving sales and targets
* A breadth of knowledge of the various tyre brands, sizes and applications
* Strong mechanical aptitude, with an interest and willingness to learn more
* Understanding of workshop safety requirements and take pride in maintaining a safe, tidy work area
* A current driver's licence (essential)
So what's in it for you?
A generous incentive scheme and competitive pay structure will be offered to the successful candidate.
The position offers a friendly, honest environment that encourages high standards of quality vehicle servicing and repairs. If you wish to apply and become part of a growing close team with a great work environment, please send your resume to ********@southernperformancecentre.com.au or alternatively for a confidential conversation, please phone Hayden ***.
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