Overview
Quincy Hotel Melbourne, 509 Flinders Lane, Melbourne, Victoria, Australia — we're looking for a Front Office Receptionist with a twist.
Responsibilities
* Greet and assist guests; act as the go-to contact for guest needs, at the front desk.
* Manage administrative tasks and guest information in a timely, organized manner.
* Provide local area information and recommendations to guests to enhance their stay.
* Contribute to a positive, welcoming guest experience and uphold brand standards.
Qualifications
* Excellent interpersonal and communication skills; a genuine people-person.
* Ability to remain composed, organized and proactive in a fast-paced hotel environment.
* Strong customer service mindset with a willingness to go the extra mile.
About the role
The role emphasizes hospitality, positivity, teamwork and making guests feel at home. It involves guest interaction, administrative support and local knowledge to enhance stay experiences.
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