Lead and empower services that keep Aboriginal families strong
Provide leadership and cultural guidance across programs that strengthen families, prevent child removal, and support safe, connected homes as Njernda's Family Services Coordinator.
Working closely with the Family Services Manager, this role oversees daily operations and ensures services are delivered in a culturally safe, trauma-aware, and family-centred way.
Please note, this is an Identified Role for Aboriginal and Torres Strait Islander applicants only.
In this role, you will:
Coordinate day-to-day operations across Family Services programs, including Family Violence, Early Help, Intensive and Integrated Family Services, and Accommodation Support
Supervise and support staff and trainees, fostering a positive, culturally safe workplace
Strengthen culturally safe, trauma-informed practice and service delivery
Support continuous improvement, compliance, and program development
Build strong partnerships with Aboriginal and mainstream agencies to improve outcomes for families
About You:
Aboriginal and/or Torres Strait Islander identity is essential for this role
Bachelor's degree (or higher) in Social Work, Community Services, or related field
Strong knowledge of family support, child protection, and early intervention frameworks
Proven experience leading multidisciplinary teams and achieving program outcomes
Excellent communication, problem-solving, and organisational skills
Selection Criteria
Essential:
Qualifications
* Bachelor's degree or Post Graduate Qualification in the fields of Social Work or Community Services
Skills
* Demonstrated capacity and knowledge of managing intensive support program relevant to preventing the removal of children from family.
* Demonstrated understanding of the Child Youth and Families Act and child protection procedures.
* Demonstrated ability to connect with Aboriginal children and carers in cultural appropriate manner.
* Demonstrated knowledge and understanding Aboriginal culture and issues relating to the needs of Aboriginal families in the area.
* Experience in managing staff, developing strong team spirit, and managing conflict within the team.
* Demonstrated experience in program development and managing team implementation
* An ability to communicate effectively with Aboriginal people and handle issues in a sensitive manner.
* An ability to conduct professional supervision, assess staff learning needs, review performance, and address staff Human Resource issues including performance issues.
* Demonstrated strong written, verbal communication skills and information systems
* Demonstrated ability to manage multiskilled, diverse teams to drive cooperation to deliver effective outcomes to community.
* Demonstrated ability develop and work collaboratively partnerships with external parties
* Understanding financial controls and procurement procedures required by programs and overseeing staff procurements
* Strong Computer skills
Experience
* Minimum 5 years of experience in a similar role
Satisfactory evidence of:
* Pre-employment checks not limited to at least two professional referees
* Proof of identity and qualifications
* National police check, Working with Children's Check, full Victorian driver's license
* Disclosure of any pre-existing illness/injury and vaccination status in line with Njernda's current policy and procedure
* As applicable – eligibility to work in Australia, professional/regulatory licenses, registration and current good standing, and clearance on aged care banning orders.
Desirable:
* Work experience in regional Australia, in an Aboriginal organisation
Please apply via Seek before November 14, supplying a cover letter (addressing the Selection Criteria above), a resume and the details of at least two referees.