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Country Care Group (CCG) is seeking a motivated and dynamic individual to join our team as a Senior Store Manager in our Birtinya store.
Established in 1997, Country Care Group (CCG) is an Australian family owned and operated medium sized enterprise with over 740 staff throughout a wide variety of operations across Australia.
As the Senior Store Manager, you will oversee the store's sales performance & staff product training. The role involves leading teams by upholding our core values to meet both company and strategic Sales objectives.
The Senior Store Manager will foster a culture of outstanding sales and service, manage the rollout of sales strategies and plans, assist with budgeting and forecasting, support organisational development and growth, and help set product and sales targets for the team.
The successful candidate will inspire and support the team to deliver exceptional customer service, while ensuring the store runs efficiently and smoothly. Your leadership will help create a positive, welcoming environment where both customers and team members feel valued.
Success in this role relies on the candidate having a sound understanding of operational needs such as staffing, inventory, sales, budgets and increasing market share along with strong computer skills.
A National police check and NDIS Workers Screening clearance is required for this role.
Day to Day of the Role
Champion the company's values and foster a culture of respect, collaboration, and positive engagement with customers, stakeholders, and team members
Set clear expectations, Inspire, coach, and motivate the team to consistently deliver outstanding customer service and achieve sales objectives
Provide expert product knowledge and advice to customers, promoting sales in alignment with company KPIs
Develop a strong understanding of key customer needs and lead a team to create a client focused culture
Co-ordinate deliveries and job tasks for staff ensuring adequate workloads are completed
Manage the operational budget
Effectively develop and maintain excellent relationships with key stakeholders including Occupational Therapists, Clients, Healthcare facilities to achieve business growth
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Your application will include the following questions:
* Have you completed a qualification in operations management?
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a store manager?
* How many years of retail management experience do you have?
* Do you have a current Police Check (National Police Certificate) for employment?
* Do you have experience working towards targets and KPIs?
* Do you have customer service experience?
* What's your expected annual base salary?
What can I earn as a Retail Store Manager
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