Sydney, Melbourne or Brisbane based
- Fantastic company culture & employee benefits
- Permanent role
**About RES Group**
RES is the world's largest independent renewable energy company with over a 16GW portfolio and the expertise to develop, engineer, construct, finance, and operate projects around the globe and is active in a range of energy technologies including onshore and offshore wind, solar, energy storage and transmission and distribution. In Australia, there is a focus on onshore wind, solar and energy storage projects.
RES embraces the values of an innovative and diverse workforce and recognize that inclusion sets everyone up for success. We are committed to maintaining an environment where everyone feels that they belong by demonstrating a culture of care and respect in what we say and what we do.
Applications are encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability, any gender and age, and applicants from the LGBTIQ+ community.
**About the Role**
The Head of O&M will be responsible for developing an O&M capability to initially provide support to Australian solar projects and then expand this service offering to the onshore wind, offshore wind, and battery storage sectors. This key position is the sole point of accountability for staffing, revenue, safety, standard operating procedures, reporting and the entire O&M customer experience. This person will manage a team of schedulers, data analysts and O&M technicians to ensure prompt service to our customers. They will be responsible for maintaining the customer relationship and managing supplier delivery to contact.
The O&M service will be delivered by a team who monitor plant faults, plan maintenance work and deliver maintenance through their own O&M technicians.
**Responsibilities**
- Develop the O&M service by establishing the solar O&M service team, Standard Operating Procedures and necessary IT systems and equipment
- Create proposals, solicit bids and contribute to contract negotiation for O&M service offering
- Negotiate and select contractors to establish supply chain for O&M service delivery
- Develop and promote an active marketing campaign to promote this service capability
- Expand and grow O&M services to attract new customers
- Collaborate with plant OEMs & suppliers to ensure prompt response to warranty claims, future sales and repairs.
- Monitor and maintain service level agreements with customers and suppliers
- Ensuring the O&M business is profitable and delivering a quality service that is efficient and cost effective
**Qualifications/Experience**
- Relevant technical or engineering qualification or equivalent experience
- Deep understanding of O&M market
- Successful track record in O&M delivery service - Particularly on Solar Farms
- Experience working as a manager or team lead
- Experience in creating budgets and writing formal reports
- Strong communication skills from a technical and client facing perspective
**RES Employee Benefits**
We recognise that our people are our most important asset. We are dedicated to the personal and professional development of our employees via training and development opportunities and sponsored education. We also encourage better work-life balance through flexible working.
Some of our other benefits include a competitive bonus and parental leave entitlement, 25 days leave, financial contribution towards annual skin checks, flu vaccinations, eye care, professional trade subscriptions, professional body membership, paid volunteer days and a charity matching scheme.
**How to apply**
3528740