Overview
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Celebrating over 30 years, CMAX is one of Australia's largest, longest running and most experienced clinical trial units conducting successful world-leading research for local and international clients, specialising in a range of early-phase trials.
These studies have resulted in the advancement of global medicines and technologies, from cancer treatment and pain control to early warning bio-devices and hormone replacement therapies.
CMAX operates a 78-bed capacity state-of-the-art facility, primely positioned opposite the Royal Adelaide Hospital and SAHMRI building in the West end of the city.
In 2025, we were proud to announce that CMAX was acquired by New Zealand Clinical Research (NZCR), to become Australasia's largest independent multi-phase clinical research organisation. Our CMAX Adelaide based workforce is over 400+ staff and is still growing, we are now strengthened even further by our ability to leverage knowledge and experience from our NZCR counterparts.
About the role
This role will be based onsite in our Adelaide facility, reporting to the Chief Operations Officer and working closely with teams and stakeholders across the entire organisation, including counterparts based in New Zealand (NZCR). This role plays a critical part in driving continuous improvement projects for CMAX.
Responsibilities
* Continuously seeking out new opportunities for optimisation and innovation;
* Analysing current processes and workflows to identify inefficiencies and areas for improvement;
* Facilitating brainstorming sessions and workshops to generate ideas for process enhancements;
* Developing and implementing strategies to streamline processes and increase efficiency.
Business Case Execution
* Opportunity identification: Clearly define the problem or opportunity the project or initiative aims to address;
* Research and analysis: Work cross functionally to gather relevant data, market research, and analyse feasibility;
* Financial analysis: Assessing costs and ROI associated with the project;
* Assess risk: Identify potential risks and mitigation strategies;
* Cross functional engagement: Collaborate with stakeholders to understand needs, concerns and ensure alignment with company strategy;
* Business case preparation: Present in a clear and concise manner.
Leadership & Change Management
* Leading teams to execute improvement projects and initiatives;
* Facilitating any required training of the team on continuous improvement principles and practices;
* Collaborating with stakeholders at all levels of the organisation to gain buy-in for improvement initiatives;
* Provide strong and confident leadership and guidance throughout the change process;
Project Management
* Development of project plans, objectives, timelines, and allocation of resources;
* Forming teams, coordinating tasks and deadlines;
* Set quality standards and ensure there is a framework in place to meet them;
* Monitor progress and address issues as they arise;
* Manage the project to deliver on time and on budget (unless otherwise agreed at a governance level).
Measure Performance
* Collect and analyse data to measure the effectiveness of improvement efforts;
* Monitoring progress and performance metrics to ensure sustained improvements.
About you
* Extensive demonstrated experience in a similar role is mandatory;
* Bachelor's or postgraduate qualifications in business, engineering, operations or health management, or a related field;
* Qualifications/certifications in project management or lean principles are preferred e.g. Agile, PMP, PRINCE2;
* Experience in the healthcare or science sector (desirable);
* Experience working within the Salesforce environment (desirable);
* Track record of successful project management and implementation of improvement initiatives;
* Excellent analytical and problem-solving skills, with the ability to analyse complex data, identify trends, and develop actionable insights and recommendations;
* Previous leadership and team management experience. Ideally with the ability to lead cross-functional teams, drive change, and influence stakeholders at all levels of the organisation;
* Excellent communication and interpersonal skills, with the ability to effectively convey ideas, facilitate discussions, and build relationships with diverse stakeholders;
* Proficiency in project management tools and/or techniques, as well as Microsoft Office applications and data analysis software is preferred;
* Adaptability and resilience, with the ability to thrive in a fast-paced, dynamic environment. Can navigate ambiguity and uncertainty;
* Continuous improvement mindset, with a commitment to staying updated on industry trends, best practices, and emerging technologies related to continuous improvement;
* Relevant experience in industries such as operations management, manufacturing, logistics, healthcare, or technology may be beneficial.
How to apply
If you are looking for a challenging and exciting opportunity, then please apply by:
* Attaching a CV which outlines your experience with a focus on the above criteria;
* Include a cover letter, outlining why you believe this role is for you.
Applications will close on Tuesday 17 March 2026.
Only candidates with approved rights to work full time in Australia will be shortlisted for this role.
Please note that we may be conducting interviews during the advertisement period and retain the right to withdraw the advert should we select a successful applicant prior to the closing date.
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