Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do!About BD: BD is one of the largest global medical technology companies, committed to advancing the world of health. Our mission is to look at the impossible and find transformative solutions through innovation and passion across design, engineering, manufacturing, and marketing of our MedTech products.Job Description: The Customer Service Representative will provide high-quality customer service to internal and external clients, support administrative tasks, and perform general activities within the Customer Service Team. Responsibilities include managing customer inquiries, processing orders, handling claims and returns, and supporting sales and marketing teams using Salesforce. The role requires proactive communication, participation in meetings, and continuous improvement of service procedures.Qualifications: Candidates should have experience in a fast-paced customer service environment, preferably within healthcare or FMCG sectors. Excellent interpersonal, communication, and problem-solving skills are essential, along with strong time management and organizational abilities. Experience with SAP or JD Edwards is advantageous.Additional Information: This is a full-time entry-level position based in North Ryde, Sydney. BD is an Equal Opportunity Employer committed to diversity and inclusion. Apply now if you meet the criteria and are eager to contribute to a global leader in medical technology.
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