Job description
Summer Internship Programme Overview
Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 8-10 week journey. Join us during the summer of your penultimate year of university to build skills, expand your knowledge, and embark on an impactful path toward a promising career.
Why the retail banking internship program?
This is your opportunity to join the team that designs and drives brilliant customer experience across Barclays. It’s where we delve for a deep understanding of our customers’ needs and ambitions. It’s where we dream up just the right products to help them along the way. It’s where we craft truly connected customer journeys, ensuring great interactions at every single touchpoint. And it’s where we keep our eyes on the future, shaping what the best customer experiences will look like for years to come.
At Barclays, you’ll be surrounded by people who will help you achieve your ambitions. Our collaborative, supportive environment gives you the chance to build solid relationships with senior leaders and peers alike. During the program, you’ll also:
* Participate in formal and informal training
* Connect with junior and senior mentors
* Attend dedicated networking sessions and other programme events
* Receive detailed performance feedback
* Give back to the community through volunteer events.
And if you really impress us, this could be the beginning of an incredible career. We invite top-performing, eligible summer analysts to join us as full-time Retail Banking analysts after graduation.
Retail Banking at Barclays
Join the team that designs and drives brilliant customer experience across Barclays. It’s where we delve for deep understanding of our customers’ needs and ambitions. It’s where we dream up just the right products to help them along the way. It’s where we craft truly connected customer journeys, ensuring great interactions at every single touchpoint. And it’s where we keep our eyes on the future, shaping what the best customer experiences will look like for years to come.
What we're looking for?
* To be considered for this programme, you must be in your penultimate or final year of university.
* Ideally, you would also have enthusiasm, drive and an aptitude for identifying opportunities and solving problems for clients, and be an ambitious problem-solver.
Working at Knutsford
Set in a stunning 64-acre site, Barclays Technology Centre Radbroke in Knutsford, Cheshire, is a tech hub like no other. The campus has tennis courts, gardens, and even bee hives, as well as the latest in technology systems, equipment, and development.
Radbroke is our biggest tech hub and our 24/7 command center. Radbroke is also where game-changing technology firsts are dreamt up and brought to life.
Behind our world-leading innovations is a 3,500-strong team: some of the world’s best tech minds who are redefining the future of finance, each and every day. It’s an incredibly diverse community with talents in all kinds of areas, from academics to project masterminds to people who build robots.
Purpose of the role
To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities
Accountabilities
* Executed small research projects, researched to support strategic decision-making, prepared presentations and reports to communicate research findings, and collaborated with senior management to implement research findings for retail banking.
* Collaboration with cross-functional teams to support business initiatives.
* Participation in training and development programs to enhance skills and knowledge.
* Identifying opportunities, developing business cases, and managing the deployment and launch of new products and services for retail banking.
* Managed client relationships and provided customer service support to clients and customers under steadily decreasing supervision, responding to questions about products and services, processing transactions, and resolving customer complaints.
* Management of the development and implementation of financial models and strategies that support decision-making for retail banking.
* Training and mentoring of junior colleagues.
Analyst Expectations
* Will have an impact on the work of related teams within the area.
* Partner with other functions and business areas.
* Takes responsibility for end results of a team’s operational processing and activities.
* Escalate breaches of policies/procedures appropriately.
* Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
* Advise and influence decision-making within own area of expertise.
* Take ownership of managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulations, and codes of conduct.
* Maintain and continually build an understanding of how to own sub-function integrates with function, alongside knowledge of the organization's products, services, and processes within the function.
* Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function.
* Make evaluative judgments based on the analysis of factual information, paying attention to detail.
* Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
* Guide and persuade team members and communicate complex/sensitive information.
* Act as a contact point for stakeholders outside of the immediate function, while building a network of contacts outside the team and external to the organization.
What you get in return
However high you rise at Barclays, we believe all our employees should receive a competitive package of core benefits flexible to you and your family’s needs. At Barclays, you’ll support our customers and clients, and we’ll support you with rewards that will genuinely make a difference. See some of the benefits you could receive when joining us full-time.
* Paid holiday and vacation
* Competitive pay
* Private medical care
* Disability assurance
* Flexible working
* Life assurance
* Voluntary benefits
* Retirement planning