Representative, customer servicePosted todayJob DescriptionpermanentIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
Due to our continued growth and customer demand, we are hiring a Customer Service Representative who will be based in Sydney Australia.
The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of Comm Scope products, capabilities, as well as CRM process and procedures.
The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover).
This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are respondedWork closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.Order Management - Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.)Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with PlannersMonitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of saleSetup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concernProcess rebates claims and stock returns approved by Product Line ManagementSupport quality and warranty process where requiredParticipate actively in on-going product, process, systems and business skills training; Provide support and back-up assistance to peersDevelop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over timeRequired Qualifications and Experience for ConsiderationDiploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.Knowledge or experience with SAP system preferred.Excellent communication skills and with good telephone etiquette.A pleasant personality with a passion for service excellence.A strong team player who can adapt to fast paced and dynamic environment.What Happens After You Apply Learn how to prepare yourself for the next steps in our hiring process by visiting Why Comm Scope: Comm Scope is on a quest to deliver connectivity that empowers how we live, work, and learn.
Our employees push the boundaries of communications technology that enables game-changing discoveries like 5 G, the Internet of Things, and gigabit speeds for everyone, everywhere.
With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next come connect to your future at Comm Scope.
Comm Scope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.
If you are seeking an accommodation for the application or interview process, please contact us to submit your request at.
You can also learn more about Comm Scope's accommodation process and EEO policy atCustomer Service Representative - DrivePosted 1 day agoJob DescriptionThis is a Customer Service Representative - Drive role with Nine based in McMahons Point, NSW, AU== Nine ==Role Seniority - graduate, juniorMore about the Customer Service Representative - Drive role at NineCustomer Service Representative52 Victoria St, McMahons Point NSW 2060, AustraliaFull-timeCompany DescriptionDrive is Nine's brand appealing to the automotive enthusiast.
Working with our industry leaders you will help us achieve our vision, to shape the future of automotive in Australia by providing authoritative reviews, detailed comparisons, and innovative commerce solutions.2025 is an exciting year to be part of the Drive Marketplace team.Drive Marketplace is on a sharp growth trajectory with a vision to become Australia's No.2
Automotive Marketplace in Australia.The expanding Drive Marketplace team has an ambitious, forward-thinking and highly collaborative culture, with a shared passion for the automotive industry.
As the on-the-ground human faces of the Drive brand within the National Drive Dealer Network, genuine partnerships and a healthy dose of hard work and fun sit at the core of the team's success to date.Job DescriptionThis exciting new position is crucial for enhancing customer and dealer experiences within our rapidly expanding Drive Marketplace, helping Australians discover the joy of finding and buying their next car.
You'll be instrumental in ensuring timely interactions and proactively supporting dealers to meet their sales goals.Day to day you will:Boost customer satisfaction and dealer retention by maintaining a high NPS score through exceptional service and follow-up.Deliver prompt first responses and effectively qualify leads, ensuring timely allocation to Drive dealer partners and managing follow-up surveys.Ensure data accuracy in all customer interactions and prepare timely dealer performance reports.Efficiently resolve issues by identifying and escalating problems, aiming to reduce repeat customer contacts.Stay informed on Drive Marketplace platform changes, product updates, and market trends to provide expert guidance to consumers and dealers.QualificationsWhat you\'ll bring:1-2 years of customer service/success experience, ideally in digital advertising, e-commerce, or automotive.Strong communication skills with a customer-first approach.Proficiency in CRM platforms like Salesforce.A knack for data analysis to support client goals.Excellent organisational skills and the ability to multitask effectively.Comfort working independently and collaboratively with various teams.Additional informationNine is Australia's largest locally owned media company.
Working at Nine, you'll have access to a unique range of experiences and opportunities, helping drive the success of the country's most trusted television, radio, digital and publishing brands.Our content reaches almost every Australian - meaning what we do has real impact.
We bring people together, celebrate the big moments, and capture the everyday ones.Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives.
We're evolving and we need people like you to bring new ideas, innovate and make your mark.How we workAt Nine, our flexible work options vary by role and team.
Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements.
We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.More info at Nine Careers.Our Commitment to Diversity and Inclusion:We\'re committed to a safe, respectful and inclusive Nine.
From day one, you\'ll be encouraged to bring your whole self to work and will be supported to perform at your best.We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives.
Should you require any adjustments to the recruitment process, please advise us when you apply.Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.Customer Service Representative - Patient SupportCasual Position | 3-Month Contract | In-OfficeThe Role Join our health tech team as a Customer Service Representative, providing essential support to patients preparing for admission.
This is a casual, inbound-focused role where you\'ll be the reassuring voice patients hear when they have questions or concerns about their upcoming procedures.Key ResponsibilitiesHandle inbound patient calls regarding pre-admission queries and concernsGuide patients through preparation requirements and documentationMaintain accurate patient records in our healthcare systemCoordinate with clinical teams to ensure smooth patient transitionsProvide empathetic support while maintaining strict confidentialityWhat You\'ll NeedStrong communication skills and natural empathyAttention to detail and ability to multitaskComfortable with computer systems and learning new softwareUnderstanding of confidentiality requirementsWhat We OfferCompetitive casual hourly rateComprehensive training and ongoing supportOpportunity to make a real difference in patient careContract Details 3-month initial contract with potential for extension.
In-office position.Restaurant Manager - SkyfeastPosted 12 days agoJob DescriptionRole: Restaurant ManagerSalary: $76,000 - $80,000Work Type: Full time salariedVenue: SkyfeastWant a job with a view?
SkyFeast is located in the iconic Sydney Tower.
Offering an exciting buffet experience with uninterrupted revolving views of the city, SkyFeast provides the perfect relaxed dining environment for locals and visitors alike.Be part of something big
Sydney Tower is part of leading hospitality company Trippas White Group, which operates from premium locations such as the Australian Institute of Sport, Australian War Memorial, Sydney Opera House, Taronga Zoo and Botanic House.
We take great care that our services meet the status and expectations of these prominent, iconic landmarks.
Working for Trippas White Group not only means experience at one premium venue, but opens endless possibilities to a vast array of food concepts across Australia.The RoleWe are looking for a people-focused Restaurant Manager to join the management team at Skyfeast.
You\'ll be reporting to the Operations Manager, who oversees several venues.
If you have experience working in a fine beverage establishment, delivering premium quality service and goods, we would love to hear from you.Do you have?
1 years' experience in a managerial roleAble to work five days per week – Monday to SundayMust have outgoing personalityExperience in training and guiding staff membersExceptional grooming and pride in presentationEasy access to public transport for occasional early starts and regular late finishes
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