Who we are:
The MJD Foundation (MJDF) partners with Aboriginal & Torres Strait Islander families living with Machado Joseph Disease (MJD) and Spinocerebellar Ataxia Type 7 (SCA7). Our mission is simple but profound: to help families stay stronger for longer.
What makes us different is Our Way — a model built on trust, family, respect and teamwork, combining best practice Western knowledge with Aboriginal cultural knowledge. We walk alongside families, supporting them with specialist services while ensuring community voices, cultural practices and family priorities lead the way.
Why this role matters:
This Support Coordinator role focuses on the backend NDIS work. You will be the "engine room" that keeps the NDIS functioning smoothly for families, while our Community Services Team (CST) leads client-facing work.
This role suits someone who:
* loves structure, accuracy and documentation
* understands (or can learn) NDIS deeply
* thrives in keeping systems organised
* is calm, steady, and detail-oriented
* wants meaningful work without being on the frontlines every day
What you'll do:
* Prepare plan reviews, reassessments and Change of Circumstances
* Track plan budgets and usage
* Build strong relationships with providers, and our internal teams.
* Support the Community Services Team with accurate plan information
* Work closely with MJDF's Aboriginal Cultural Advisors and staff to ensure supports consider the holistic needs of our clients.
* Manage budgets, claims, and reports in line with NDIS requirements.
* Collaborate across the organisation to maintain and improve internal NDIS administrative procedures.
Why join MJDF?
* Be part of a close-knit team who genuinely care about each other and the families we serve.
* Work in a role that blends challenge with reward, impact with meaning.
* Learn from and work alongside Aboriginal Cultural Advisors, building cultural competency every day.
* Ongoing training and development tailored to your goals.
* Access generous salary packaging benefits as a not-for-profit, including up to $15,900 tax-free each FBT year for everyday living expenses, plus an additional $2,650 for meals and entertainment, boosting your take-home pay.
* Six (6) weeks annual leave + paid wellbeing day.
* Flexibility in how and where you work.
* Opportunity to travel to remote communities.
What we're looking for:
Essential
* Minimum Certificate IV in Disability, Community Services, Mental Health, or Case Management (or higher — e.g. Diploma/Degree in Allied Health, Social Work, or similar).
* Experience in NDIS Support Coordination or a related role in disability, health, or community services.
* Strong understanding of the NDIS Price Guide, funding flexibility, and plan utilisation.
* Excellent communication skills — verbal and written — with cultural sensitivity and a person-centred approach.
* Commitment to working in partnership with Aboriginal families and communities.
* High attention to detail, IT literacy, and ability to learn new systems quickly.
* Willingness to travel to remote NT and QLD communities (by light aircraft or 4WD).
Desirable
* Experience working in Aboriginal communities and/or alongside Aboriginal community workers.
* Understanding of culturally safe practices in disability support.
* Knowledge of SDA/SIL funding processes and Access Request Form pathways.
* Experience coordinating high-level Assistive Technology (AT) supports and collaborating with clinical professionals.
How to apply
To view the full position description, please visit our website at and click on the Work for Us tab.
For more information, contact Tiarna Coogan, HR Lead at or alternatively, call for a confidential conversation on
Please submit your CV and a statement (max 2 pages) addressing the selection criteria by Monday 15th December (ACST). Applications that don't address the selection criteria will not be considered. Applications will be reviewed and shortlisted as received and the position may close earlier if a suitable candidate is found.