Guest Experience Volunteer
Be part of a passionate team that brings Queensland's rail history to life on the Mary Valley Rattler heritage steam train.
As a Guest Experience Volunteer, you'll create unforgettable moments for every passenger by welcoming excited families, sharing fascinating local stories, and ensuring passenger safety and comfort throughout the journey.
* Greet and assist passengers before, during, and after the train journey
* Provide friendly and informative customer service
* Share historical and local knowledge to enrich the guest experience
* Ensure passenger safety and comfort throughout the journey
* Support boarding and disembarking procedures
* Assist with special events and themed journeys
What We're Looking For:
No prior experience is required, just a warm welcome attitude, good communication skills, and a willingness to learn. Training is provided.
Volunteers must be 18 years or older and hold a QLD Working with Children Check (Blue Card).
This role is ideal for individuals who enjoy meeting new people, learning about local history, and being part of a dynamic team.