Casual Stock & Sales Officer
* Multiple positions available
* Casual
* Clerk General Scale Level 11
* Casual hourly rate $ weekend penalties
Established in 1871, the Art
Gallery of New South Wales is located in Sydney's The Domain adjacent to the
Royal Botanic Garden and near the Central Business District, the Gallery
acknowledges the original custodians of this land – the Gadigal people.
The Art Gallery attracts around 2
million visitors annually and runs Australia's largest education program with
over 90,000 student and teacher visits per year.
With our expanded campus the Art Gallery has
a new state-of-the-art building located next to our existing and much-loved
building. Providing us with close to double the exhibition space, the expanded Art
Gallery enables us to share more art with more people and provide more family,
learning and educational programming for all our audiences.
We are seeking diverse, collaborative,
supportive and brilliant individuals to work alongside our existing talent and
build on our rich history to create an even more inspiring Art Gallery for the
future.
For more information about the Gallery and
our future, please visit our website
About the Role
To provide a high level of customer service
whilst selling specialist art books, AGNSW merchandise and publications as well
as giftware, homewares and personal accessories. Carry out general retailing
duties including re-stocking, store display, cash handling, banking and
processing web orders in all retail outlets across the Gallery.
For
more information about the role please view the and
or call the nominated contact person listed in the
advertisement.
What Technical/Soft Skills you require
1. At least two years' experience in a busy retail environment, preferably with book selling experience.
2. Experience using a digital point of sale system
3. Previous responsibility for retail cash handling
4. Excellent customer service skills
Targeted Questions
1. Please outline your retail experience in detail, with specific mention of your daily tasks and responsibilities. (300-word limit)
2. Please describe a time when you worked with a difficult customer and how you resolved the situation. (300-word limit)
Part
of the assessment process may include additional online capability testing,
skills testing or work samples in accordance with the Government Sector
Employment Act 2013, therefore you may be contacted to participate.
Pre-employment checks
are a critical part of our recruitment process and can include reference
checks, working with children checks, criminal history checks, medical
assessments, as well as various other checks to ensure your suitability for the
role. It should be noted that
discretion may be granted from the Art Gallery for those with a background
check record. This is dependent on the role, its requirements, and the impact
it has on the Art Gallery as a whole. A risk assessment will be carried out before
a determination is made in this regard. Any criminal record information is kept
in the strictest confidence, is not placed on an applicant's personal file, and
is destroyed within very strict timeframes.
Our commitment to Diversity, Equity and
Inclusion
We are committed to
building a diverse, inclusive and flexible workplace and strongly encourage
applications from Aboriginal
and Torres Strait Islander people, people from diverse cultural and linguistic
backgrounds, people who identify as LGBTIQA+, people with a
disability and other diversity groups.
We strive to
achieve an inclusive and accessible experience for all candidates. If you
require any adjustments at any stage of the recruitment process, please
reach out to the recruitment team via. You can also view our diversity and inclusion strategic framework .
Enquiries
If you require further details about this
role, please contact Damon
Healy, Retail Operations Supervisor at
Closing date for applications: 22 September 2025 – applications must be lodged electronically. Applications submitted via email will not be accepted.