Home lending specialist (adelaide)

Home Lending Specialist

Based at our Adelaide head office location, this 12‐month fixed‐term, full‐time role reports to the Team Leader. Your key responsibilities include supporting business growth through workflow efficiencies, quality assurance, first‐time capability, document and loan file management, while helping customers achieve their goals by providing relevant financial solutions.

In this role you will establish and maintain quality relationships with both internal and external partners, work with key stakeholders to implement and deliver holistic solutions for customers, and drive growth while further developing your lending skill set within the Bank's risk appetite.

Qualifications

• Sound understanding of consumer lending and insurance products and services
• Strong relationship building skills
• Robust customer service skills
• Strong written and verbal communication skills
• Ability to proactively undertake needs‐based conversations, present relevant solutions and ask for the business
• Ability to multitask in a high‐pressure environment
• Ability to use and operate multiple systems concurrently
• Ability to work independently and as part of a team
• Sound business acumen
• Strong problem‐solving skills
• Ability to read and understand credit policy