Add expected salary to your profile for insightsThe RoleThis is a rare opportunity to shape the future of a stable, financially sound organisation while leaving a meaningful legacy in the community.As Chief Executive Officer, you'll work in partnership with the Board to set strategy, deliver the Strategic Plan, and ensure services remain responsive, compliant, and impactful.
You'll be entrusted with autonomy to lead, but backed by a longstanding and experienced operational team and Board that values collaboration and clear direction.With the foundations in place, your focus will be on growth - strengthening referral networks, raising the organisation's profile in Townsville, and ensuring the service continues to respond to the changing needs of participants and families.Key ResponsibilitiesWork in partnership with the Board to create, execute, and monitor the organisation's Strategic PlanOversee day-to-day operations, ensuring services are responsive to individual participant needs and delivered in line with NDIS requirementsLead organisational culture by fostering psychological safety, motivating staff, and promoting teamwork across all levelsManage finances to budget, including preparation of annual budgets, financial reports, and oversight of auditsDevelop, implement, and review policies, procedures, and service models that support growth, quality, and complianceBuild and maintain trusted relationships with participants, families, staff, and community stakeholdersLiaise with government departments, local authorities, and sector partners to strengthen advocacy and referral networksProvide clear leadership to staff through induction, training, performance management, and professional developmentPromote the organisation's mission and values externally, enhancing the reputation of people with disability in the communityAbout YouA strategic and purpose-driven leader who is motivated by creating impact and leaving a legacyExperienced in governance and confident working in partnership with a BoardFinancially astute with proven success in managing budgets, compliance, and reporting requirementsSkilled in leading and developing people - able to inspire, support, and hold staff accountable while fostering a positive, safe cultureAn authentic communicator, capable of building trust with staff, participants, families, and external stakeholdersKnowledge of disability services and the NDIS is valued, but not essential - what matters most is empathy, adaptability, and visionSeeking a long-term role (5+ years), with the ability to grow the organisation and build on its strong foundationsThe BenefitsSalary starting at $150,000 base + Super + Vehicle + Phone allowance, negotiable with experienceFull-time, permanent role | Based in TownsvilleFinancially sound organisation - no reliance on new funding or partnershipsA provider that genuinely reinvests into its services to improve participant care and satisfactionSupportive, longstanding Board with clear governance and trust in the CEOA secure, respected organisation with room to grow - make your mark on its next chapterAttractive North Queensland lifestyle: vibrant community, relaxed pace, and enviable work–life balance
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📌 Chief Executive Officer
🏢 Empowered Recruitment
📍 Townsville