Overview
Telstra Rockhampton, Queensland, Australia is hiring for a Full Time Customer Service & Sales Consultant in our Rockhampton store. This role focuses on delivering excellent customer service while applying consultative sales approaches to help customers connect with the right technology and services.
What you'll do
- Showcase your knowledge of Telstra products and solutions and provide consultative service to customers
- Learn and apply the latest technology and gadgets to help customers get connected faster, better and smarter
- Work in a target-driven retail environment as part of a team focused on customer outcomes
About you
- Able to easily connect with a variety of customers and build trust
- Capable of developing customised solutions for customers
- Driven to reach and exceed sales targets and KPIs
- Eager to learn and grow within the role
- Experience in a customer-facing role
- Enjoys a fast-paced retail environment while delivering excellent service
Benefits
- Team performance-related incentives, with initial support to get you up and running
- 30% off Telstra services
- Continuous training from management to develop skills
- Exclusive discounts across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
Job details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Customer Service and Sales
- Industries: Retail Appliances, Electrical, and Electronic Equipment
Telstra is an equal opportunity employer. We value diversity and are committed to creating an inclusive setting for all employees.
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📌 Full Time Customer Service & Sales Consultant ROCKHAMPTON
🏢 Telstra
📍 Rockhampton Regional