**Lead Diagnostic Coordinator**
- Competitive base salary
- Full-time
- Opportunity to work 2 days from home
**About the company**
Offers a complete range of next-generation light, medium and heavy-duty transport solutions to suit every business.
**About the role**
Lead Diagnostic Coordinator needed to provide a high level of diagnostic and technical support to Dealers, Fleet and Customers.
**Duties**
- Track and analyse the flow of technical enquiries to identify process improvement opportunities, highlight trends and identify training opportunities.
- Constantly upgrade knowledge by attending internal/external product and other training.
- Coordinate all in-field investigations
- Coordinate the return of failed parts to the manufacturer as required
- Manage diagnostic system
- Construct detailed technical reports and bulletins as required.
- Ongoing training and development
**Skills and experience**
- Heavy vehicle experience or light vehicle Master technician level.
- Leadership, problem-solving and decision-making skills
- Available to travel overseas or interstate at short notice
- Computer literacy to an intermediate level Microsoft Office
- Excellent communication skills both written and verbal
- The ability to liaise effectively at all levels of an organization
- Minimum five (5) years experience in the automotive/heavy vehicle industry & Trade qualification.
**Benefits**
- Opportunity to work 2 days from home
- Competitive salary
- Exposure to all facets of the business
- Ongoing training and developments
**How to Apply**
Please send us your resume today if you are interested in joining a successful business for this fantastic full-time position.
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**Lead Diagnostic Coordinator