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Telephone operator

Melbourne
beBeeSwitchboard
Telephone Operator
Posted: 11 December
Offer description

Job Details

The Health Information Service is a dynamic unit that provides a range of functions, including VAED reporting, medical record management and clinical information requests.

This role involves handling telephone calls from external and internal customers with the utmost care and ensuring timely responses. Additionally, it entails updating changes to medical staff rosters and dealing with emergency calls promptly.

Main Responsibilities:

* Handling calls from external and internal customers
* Maintaining up-to-date medical staff rosters
* Responding quickly to emergency calls

Essential Skills and Qualifications:

* Higher School Certificate or Victorian Certificate of Education
* Prior experience in clerical and switchboard roles, preferably in a hospital environment
* Strong organisational, communication and interpersonal skills

Benefits Package:

* Salary packaging and novated leasing opportunities
* Flexible health insurance coverage
* Onsite car and bike parking facilities
* Access to excellent fitness facilities
* Childcare services available on-site

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