Job Title: Centre Manager
About the Role:
We are seeking a highly skilled and motivated Centre Manager to oversee the daily operations of our production workshop. This is a fantastic opportunity for an experienced leader to join our team and contribute to our success.
Key Responsibilities:
* Oversee production management of the workshop, ensuring targets are achieved and vehicles are repaired to their pre-accident condition in accordance with quality expectations.
* Ensure comprehensive and accurate quotes, QA inspections, and vehicle repair processes are in place.
* Provide exceptional customer service to all clients and work providers through prompt, professional, and friendly interactions.
* Prepare and review profit and loss statements, budgets, job costings, KPIs, and management reports to understand site performance.
* Oversee staffing on site, ensure staffing levels and processes are in place, and proactively build and maintain positive work provider relationships.
* Evaluate and maintain the Work Health and Safety (WHS) management system, WHS policies, and procedures to ensure a safe working environment.
Benefits:
* Reward & recognition for outstanding performance.
* Career development and training opportunities.
* Referral bonus for recommending a friend to work with us.
* Discounts on parts and tools.
* Uniforms provided.
* 24/7 professional counselling for Team members and their immediate families.
What We Offer:
We champion our Team, because it's our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.