A hospitality management company in Townsville is seeking a Guest Service Agent to provide exceptional service to guests.
You will be the first point of contact, ensuring a memorable experience through effective check-in and check-out processes.
The ideal candidate will greet guests warmly, anticipate needs, handle complaints, and communicate effectively with other departments.
This role is crucial in maintaining guest confidentiality and security, demanding excellent professionalism and a passion for enhancing guest experiences.
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