Overview
Are you Passionate about Crypto?
Are you interested in launching your career in the world of brokerage?
About Our Client
This role is with a professional organisation in the financial services sector. As a small-sized company, they pride themselves on delivering tailored solutions and maintaining strong relationships with their clients. Their Melbourne-based team is known for its collaborative and supportive work environment.
Job Description
* Provide high-quality client service by addressing inquiries and resolving issues promptly.
* Assist with administrative tasks, including maintaining accurate client records and documentation.
* Support the preparation of client reports and presentations as needed.
* Coordinate with internal teams to ensure seamless service delivery.
* Monitor and manage client communications through email and phone.
* Contribute to improving processes to enhance client satisfaction.
* Ensure compliance with company policies and industry regulations.
* Work closely with the team to meet organisational goals.
The Successful Applicant
A successful Client Services Officer should have:
* A background in administration, business support, or a similar role.
* Experience in the financial services industry is highly regarded.
* Interest and or Experience in Crypto its a must.
* Strong organisational and multitasking skills.
* Excellent written and verbal communication abilities.
* Proficiency in using Microsoft Office Suite and other relevant software.
* A proactive approach to problem-solving and attention to detail.
* The ability to work effectively in a team environment.
What's on Offer
* Competitive salary package.
* Quarterly bonus structure to reward performance.
* Superannuation contributions in addition to your base salary.
* Permanent full-time role offering stability and career growth.
* Opportunities to work in a supportive team environment in Melbourne.
* Gain valuable experience in the financial services industry.
If you're ready to advance your career as a Client Services Officer and join a dedicated team in Melbourne, we encourage you to apply today!
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