The Opportunity
Are you a Travel Consultant or Flights Consultant with experience creating international travel itineraries looking for a new behind-the-scenes role working with a dedicated team in Varsity Lakes? We'd love to hear from you
Our team of Flights Consultants work closely together to ensure end-to-end flight operations are managed and both our first-time and returning customers are provided with a first-class experience.
The successful incumbent will hold experience in the travel sector, creating and issuing itineraries internationally, with a strong understanding of global geography and flights - ensuring our customers and internal staff have the best travel experience possible
Organisational Structure
You'll report to our Flight Operations Manager, and work in a team that is dedicated to efficiently and effectively bringing the destination experience to life, seeing travel dreams come true.
This permanent full-time position is 100% onsite working from our Gold Coast office, with ability to commute to Byron Bay Head Quarters on an as needed basis, working on a rotating roster between Monday to Sunday, between 8.00am to 5.00pm.
A Day in the Life
* Book and ticket international airline tickets on behalf of TripADeal for their all-inclusive package deals
* Facilitate customisation and applicable service requests on behalf of TripADeal
* Understanding and support of the business systems and platforms used to manage the ticketing process
* Conduct searches to find the best available airfares available for our valued customers, using the company
* GDS and other necessary systems.
Perform the whole ticketing process requirements
* Communicate and liaise with relevant TripADeal stakeholders on bookings, deals, and issues that arise.
* Support of post-booking management process, and resolving issues or escalated queries
To be a Front Running Candidate
* Tertiary qualifications in customer service, event management, tourism, business, administration, or a related discipline, or equivalent demonstrated experience
* High level of experience using a GDS system (Sabre is highly regarded but not essential)
* Demonstrated experience using Google Sheets and/or Excel
Sound working knowledge and expertise in international airlines, with the know how to navigate complicated international airfares
* Demonstrated ability to clearly communicate to a variety of stakeholders
* Ability to work towards multiple tight deadlines concurrently and to prioritise tasks with a sense of urgency
* Ability to forward think outcomes & be focused on the set outcome
* The successful candidate will be required to undergo a Qantas background check
Why TripADeal?
* Competitive salary package, training & career progression
* Fun, casual work environment where shoes are optional
* Flexible work hours
* Regular social get togethers
* Additional Paid Leave at selected Length Of Service milestone achievements
* Staff travel discounts on air travel, accommodation and holidays
* $600 per calendar year for reimbursement towards health and wellness activities
* Novated leasing and salary packaging available
* Employee Assistance Program
* Savings and discounts on groceries, shopping, entertainment, and more
* Volunteer leave as part of giving back to the local community to give back to the local community
* Generous parental leave support program with paid superannuation during paid & unpaid parental leave
Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.
See your next destination as a Flights Consultant for TripADeal? Your future pathway is just one click away. Apply now