Job Summary
We're seeking a highly skilled Automotive Support Specialist to provide exceptional technical support to our trade and retail customers. This is an exciting opportunity to join our team and contribute to delivering top-notch product support.
About the Role:
* Provide expert technical support to customers using your knowledge of automotive parts and mechanical systems
* Use up-to-date product information to problem-solve and maximize sales
* BUILD effective customer relationships through excellent communication skills
* Commit to providing genuine service, creating lasting impressions for customers
About You:
* You have a safety mindset and strive to create a safe work environment
* YOU HAVE EXPERIENCE IN AUTOMOTIVE PARTS OR MECHANICAL SYSTEMS
* You are a passionate customer service expert with some sales experience
* You can communicate complex ideas in a clear and concise manner
* You are a natural problem solver who is solutions focused
* You have experience using computers and computer programs
* You are a proactive and driven team player who can also work independently
What We Offer:
* Attractive discounts across all businesses
* Employee reward and recognition programs
* Work-life balance
* Ongoing training and career development
* A safe and inclusive team environment
* Employee Assistance Program
* Parental leave top-up allowance
* Paid volunteer leave