Melbourne Marriott Hotel is a premier five-star property located in the heart of Melbourne's city centre. Guests are just a short walk away from the city's vibrant Theatre District, shopping destinations, and iconic attractions such as Parliament House and the State Library of Victoria. The hotel features a blend of luxury and comfort, offering modern Australian cuisine at its on-site restaurant, The Essence, and spacious accommodations with premium amenities. With pet-friendly services and free Wi-Fi, Melbourne Marriott Hotel is committed to providing an exceptional experience for every guest.
Role Description
We are seeking a dedicated and motivated individual for the full-time position of Floor Associate at our Melbourne, VIC location. This on-site role involves ensuring guest satisfaction through maintaining cleanliness, restocking supplies, assisting guests with inquiries, and providing support to achieve a seamless hotel experience. The Floor Associate will collaborate with the housekeeping and customer service teams to enhance the overall experience of Melbourne Marriott Hotel guests.
Qualifications
* Strong attention to detail, cleanliness, and organizational skills
* Effective communication and customer service skills for engaging with guests and team members
* Ability to manage time efficiently and multitask in a fast-paced environment
* Availability to work flexible shifts, including weekends and holidays
* Basic understanding of workplace safety and hygiene standards
* Previous experience in the hospitality industry or similar role is an advantage
* Problem‐solving skills and a proactive attitude
* Physical ability to perform tasks such as standing, walking, and lifting for extended periods
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