Job Title: Field Services Engineer WA
This role encompasses the provision of technical support for software and hardware related to BD ROWA, Alaris Infusion Systems and Pyxis.
The ideal candidate will be responsible for remote diagnostics, field repairs, maintenance, testing and ensuring electro-medical equipment safety.
A key aspect of this position involves customer communication, necessitating strong interpersonal skills and the ability to effectively manage expectations.
Travel is expected within Western Australia with occasional interstate travel. The successful candidate will be required to work independently with minimal supervision.
* Key Responsibilities:
* Provide technical assistance via phone, email or on-site visits.
* Conduct routine maintenance and repair services as needed.
* Evaluate equipment performance and identify areas for improvement.
* Detect and resolve hardware and software issues efficiently.
Requirements and Qualifications:
* Bachelor's degree in a relevant field such as engineering, computer science or information technology.
* Excellent communication and problem-solving skills.
* Ability to work independently with minimal supervision.
* Familiarity with software and hardware used in healthcare settings.
* Strong analytical and troubleshooting skills.
Benefits:
The position offers opportunities for professional growth and development in a dynamic environment.
Applicants should have a passion for delivering exceptional service and a commitment to maintaining high standards of quality and integrity.
We strive to create a supportive and inclusive workplace culture that fosters collaboration and innovation.