Job Title Account DirectorJob Description Summary Are you a senior Facilities and Property Management leader ready to take ownership of a high-profile, complex portfolio? Cushman & Wakefield is seeking an experienced Account Director to lead a major NSW Government transport portfolio, overseeing a large-scale, multi-site operation and driving performance, compliance, and strategic outcomes. This is a critical role focused on strengthening service delivery, leading a high-performing FM & PM team, and positioning the account for long-term success.Job Description You will take ownership of a large, complex portfolio (~400 sites across NSW), managing a team of Facilities Managers and Property Management support functions.With a strong focus on Facilities Management delivery, you will ensure operational excellence, drive continuous improvement, and enhance client outcomes within a safety-critical and highly regulated environment.This is a high-impact role on a key strategic account, offering the opportunity to shape performance, influence outcomes, and drive long-term value.Key ResponsibilitiesLead and mentor a team of Facilities Managers, Property Manager and offshore support ensuring high performance and accountabilityOversee end-to-end Facilities Management service delivery across a large NSW portfolioAct as the senior client interface, managing key stakeholder relationshipsDrive contract governance, compliance, and performance reportingIdentify and implement continuous improvement initiatives and value-add opportunitiesManage financial performance including budgeting, forecasting, and P&L oversightEnsure all regulatory, safety, and contractual obligations are metSupport strategic initiatives to strengthen account performance and outcomesAbout YouExtensive experience in Facilities Management leadership roles (essential)Proven ability managing large, complex, multi-site portfoliosStrong people leadership experience managing multi-disciplinary teamsHighly commercial with experience managing budgets and P&LConfident engaging with senior stakeholders and government clientsProactive, solutions-focused and driven to improve performance and outcomesExperience in government or highly regulated environments (desirable)Why Join Us?Work on a high-value, strategic government accountOpportunity to lead and elevate a large FM operationPlay a key role in driving performance and future growthHybrid working with strong stakeholder exposureJoin a globally recognized organization with strong career pathwaysAs an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.#J-18808-Ljbffr