Queensland Treasury
1. Permanent Adaptable Full Time
2. $76,217 - $84,571
3. Employer superannuation contributions, annual leave loading & salary packaging
Multiple permanent AO3 Service Officer opportunities are available at the Queensland Revenue Office.
The Queensland Revenue Office is currently seeking applications to fill multiple AO3 Service Officer roles in Maroochydore’s Revenue Contact Centre.
These roles are responsible for receiving a high volume of calls relating to state taxes and grants, including duties, payroll tax and land tax.
Your typical day as a Service Officer may include:
1. Answering client phone calls to resolve revenue enquiries, ensuring a positive client experience.
2. Responding to client emails and online enquiries regarding revenue enquiries in a timely and professional manner.
3. Contribute to a culture that epitomises information sharing, continued learning, personal growth, and quality client service.
You will be supported by a positive, constructive team and divisional leaders as you do your work.
To be successful in the position, you will need:
1. persistence, resilience, and negotiation skills
2. a working knowledge of digital and data technology/systems
3. the ability to interpret and apply legislation and/or policy or the ability to rapidly acquire this capability
The positions are based in our Maroochydore office and flexible work options may be requested after a 90 day period.
Appointed applicants will be expected to work within operating hours (8:30am to 5:00pm) and may be subject to shift rotations within these hours.
Please view the full advertisement on the SmartJobs website for more information about the role.
Job Ad Reference: QLD/662872/25
Closing Date: Friday, 10 October 2025
Candidates apply for your job on: https://smartjobs.qld.gov.au/jobtools/jncustomsearch.viewFullSingle?in_organid=14904∈_jnCounter=223071617
Required Skill Profession
Information And Record Clerks
📌 Service Officer
🏢 Queensland Government
📍 Maroochydore