* Work within a flexible hybrid model.
* Attractive salary package available.
* Well-Supported, People-First Culture
Project Engineer - Permanent Role - Wollongong
Your New Company
Join a well‑established Australian Managed Service Provider (MSP) that has been supporting small‑to‑medium businesses for decades. You'll be part of a team that values ownership, integrity, collaboration, and technical excellence - backed by genuine flexibility, professional development, and long‑term career pathways.
Your New Role
As an experienced Project Engineer, you will join a dedicated Implementations team delivering end‑to‑end technical projects for a diverse MSP client base.
Working closely with the Service Delivery Manager, you will take ownership of multiple concurrent projects - from handover through to delivery and successful transition into BAU support.
Key Responsibilities
* Deliver end‑to‑end IT projects using core technologies such as Microsoft 365, Azure, Private Cloud, Sophos, Cisco, and modern voice solutions
* Execute technical components of migration, deployment, and infrastructure projects
* Build and manage project plans, timelines, documentation, and resource requirements
* Ensure smooth and accurate handover into BAU support teams
* Act as the senior escalation point for complex technical issues
* Contribute to quality project delivery and continuous improvement
* Maintain high‑quality documentation within tools such as IT Glue
* Mentor junior engineers and support professional development across the team
* Maintain and expand vendor certifications
What You'll Need to Succeed
Essential Skills & Experience
* 5+ years' experience delivering IT projects within an MSP environment
* Proven ability to manage multiple concurrent projects end‑to‑end
* Strong experience across:
o Microsoft 365 & Azure migrations
o Identity & endpoint management (Intune, Conditional Access)
o Windows Server design & deployment
o Public & private cloud infrastructure
* Solid understanding of networking fundamentals (LAN/WAN/VLAN/WiFi/DNS/DHCP)
* Experience working with modern security tools (AV/XDR, next‑generation firewalls)
* Ability to communicate complex technical concepts to non‑technical stakeholders
* Strong documentation and planning skills
* Full driver's licence and access to a vehicle (client site visits required)
Desirable
* Experience with PSA/project tools (e.g., HaloPSA)
* Microsoft certifications (Microsoft 365 / Azure)
* Project management qualifications
* Experience with VoIP/Unified Communications
What You'll Get in Return
* Good salary package $108k + Super + Bonus.
* Quarterly company bonus structure
* Paid overtime and after‑hours work where required
* Hybrid working environment (office, WFH, and client sites)
* Company‑provided laptop and mobile
* Car & travel allowance
* Ongoing training, certifications, and professional development support
* Exposure to diverse clients, technologies, and complex technical projects
* Supportive, collaborative team culture
* Genuine work‑life balance
* Access to mentoring and development programs
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to *************@hays.com.au
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.