Email Campaign & Web Manager -Ovation Agency | Part of TEG
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TEG is home to Ticketek, SXSW Sydney, Laneway Festival and 30+ entertainment brands across 40+ countries. We're passionate about bringing fans unforgettable experiences and connecting businesses to audiences through iconic venues, global tours, and world-class entertainment.
We're now hiring a Email Campaign & Web Manager within the Ovation Agency, our in-house marketing and creative powerhouse. If you're a digital marketer with a sharp eye for content, UX, and performance, we'd love to hear from you.
About The Ovation Agency
The Ovation Agency combines in-house expertise with trusted partners to deliver high-impact marketing and creative. We lead strategy, brand, content, digital, insights, and campaign execution across all TEG promoter businesses.
We align marketing with business priorities to drive engagement, grow audiences, and support commercial outcomes - all while fostering a culture of innovation, agility, and excellence.
About the Role:
As Email Campaign & Web Manager, you'll take the lead on planning, building, and delivering email campaigns and website updates across TEG's promoter brands. You'll work hand-in-hand with the Campaign team to deliver activity that drives sales, supports campaigns, and elevates the fan experience.
You'll manage a junior EDM & Website Executive and be responsible for performance, quality control, and innovation across our owned digital channels.
Requirements
What does a day in the life look like?
Role Responsibilities:
* Plan and build email campaigns using tools like Salesforce Marketing Cloud
* Manage website content updates and homepage takeovers via CMS platforms
* Coordinate closely with Campaign Leads on briefs and delivery timelines
* Ensure consistency in messaging, design, and user experience
* Oversee testing, scheduling, and audience segmentation
* Analyse performance and deliver regular reporting and insights
* Manage a direct report, providing guidance and development support
* Explore opportunities to improve UX, email automation, and personalisation
About You
* 3-5 years' experience in digital marketing or CRM roles
* Passion for music, sport and live entertainment
* Hands-on experience with email platforms (Specifically Braze) and CMS tools
* Excellent attention to detail and a strong sense of design and layout
* Confident working across multiple campaigns and competing priorities
* Familiar with audience segmentation, testing, and optimisation techniques
* Great collaborator with strong communication and stakeholder skills
* Experience managing or mentoring junior team members
Desirable Experience
* Experience in entertainment, events, or e-commerce industries
* Familiarity with dynamic content and journey-building tools
* Interest in automation, personalisation, and conversion optimisation
Benefits
At TEG, we offer more than just a job. Here's a taste of what TEG offers:
* Complimentary event tickets
* Birthday and volunteering leave
* Wellbeing discounts & flu vaccinations
* Paid parental leave & free employee support (EAP)
* Global rewards and recognition
* Learning, development & career pathways
* A diverse, inclusive, and passionate team
About TEG
TEG is a global leader in live entertainment, ticketing, digital and data which sits at the heart of the live event experience for millions of fans. TEG operates globally and includes TEG Live, TEG Sport, TEG Rugby Live, TEG Experiences, TEG Dainty, TEG Van Egmond, TEG MJR, Laneway Festival, Handsome Tours, TEG Lifelike Touring, TEG TES Live, TEG Europe, TEG Asia, TEG North America, Qudos Bank Arena, Ticketek, Ovation, FAN+, VIP NOW and SXSW Sydney.
For more information about TEG please go to http://www.teg.com.au/
TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.
If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.
*Only direct applications will be considered. No recruiters please*
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing
* Industries
IT Services and IT Consulting
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