IT Systems Administrator Role
OEG is seeking a proactive and technically skilled IT professional to join our expanding in-house IT team. This role is ideal for someone with a strong background in all aspects of IT, including Microsoft 365, Azure, networking, and Active Directory.
This position involves assisting with Group IT projects, system upgrades, migrations, and deployments. You will also be responsible for troubleshooting and resolving issues related to Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive). Additionally, you will manage and support Azure AD, including user provisioning, group policies, and conditional access.
* Assist with Group IT projects, including system upgrades, migrations, and deployments.
* Troubleshoot and resolve issues related to Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).
* Manage and support Azure AD, including user provisioning, group policies, and conditional access.
You will maintain and troubleshoot Active Directory, DNS, DHCP, and Group Policy Objects (GPOs). Support and maintain network infrastructure including switches, firewalls, and VPNs. Escalate complex issues to external support or vendors as necessary.
Document incidents, solutions, and procedures in the ITSM system. Ensure compliance with IT policies, procedures, and security standards.
Key Qualifications
* Microsoft certifications (MS-100, AZ-104, or similar).
* NICET certified technician or higher.
* Strong knowledge of ITIL practices.