Fertility Clinic Patient Services Specialist Job Overview
We are seeking a highly skilled Fertility Clinic Patient Services Specialist to join our team. This role will involve delivering exceptional customer service, managing patient bookings, and handling medical billing in a fast-paced environment.
* Experience in a medical practice setting is essential for success in this role.
* The ideal candidate will possess strong organizational skills, enabling them to effectively manage multiple tasks and deadlines.
* Familiarity with Genie software or similar systems is highly desirable.
Key Responsibilities:
1. Manage patient bookings efficiently, ensuring seamless communication between patients and healthcare professionals.
2. Handle medical billing processes accurately and promptly, minimizing errors and delays.
3. Deliver outstanding customer service, providing a positive experience for patients and their families.
This position requires flexibility, including weekend and holiday shifts, as we strive to provide comprehensive care to our patients 24/7.