Customer Support Professional
This role is ideal for an enthusiastic and motivated individual with 3+ years of experience in customer-facing roles, such as retail or sales.
Key Responsibilities:
* Provide exceptional customer service and support via phone, email, or in-person interactions.
* Resolve customer complaints and issues efficiently and effectively.
* Work collaboratively with internal teams to address customer concerns and improve overall customer experience.
* Develop and maintain a deep understanding of our products and services to provide accurate information to customers.
Requirements:
* 3+ years of experience in customer service, retail, or sales.
* Excellent communication and interpersonal skills.
* Able to work in a fast-paced environment and prioritize tasks effectively.
* Demonstrated ability to resolve conflicts and de-escalate tense situations.