Benefits Manager
Fixed Term Full-time opportunity | 24 months
Based in Speers Point, Singleton or Woonona office | Hybrid working available
About the role
We are currently seeking an experienced and detail‐oriented Benefits Manager to join our Weekly Benefits team on a fixed‐term full‐time basis.
In this role you will hold full responsibility for overseeing and ensuring the accurate and timely payment of workers' benefits. You will manage the end‐to‐end benefits process, including the calculation of weekly entitlements, monitoring ongoing payments, and maintaining a portfolio of claims.
You will also play a key leadership role within the team, providing mentorship and guidance while ensuring compliance with company policies and regulatory requirements. This is a critical position that supports the integrity and effectiveness of our benefits delivery.
Your main responsibilities
* Oversee and manage the accurate and timely payment of workers' benefits
* Approve weekly benefit payments within delegation of authority
* Monitor and maintain a portfolio of claims, ensuring data accuracy and completeness
* Identify, code and process complex payments within the claims system
* Ensure employment and compensation data is up to date and accurate
* Manage internal and external stakeholder enquiries related to worker entitlements
* Ensure compliance with relevant legislation and internal guidelines
* Mentor and support team members to drive performance and consistency
* Collaborate to resolve discrepancies and improve processes
* Maintain a strong customer‐focused approach aligned with CMI values
About you
* Strong experience in workers compensation, ideally within a claims environment
* Demonstrated experience managing or overseeing benefit payments
* Sound knowledge of relevant legislation and compliance requirements
* High level of attention to detail and accuracy
* Strong communication and stakeholder management skills
* Ability to manage competing priorities and meet deadlines
* Leadership or mentoring experience (highly regarded)
* Demonstrated behaviours aligned to our company values and culture - we care, we work together, we make a difference
What we offer
* Friendly and supportive team culture
* 5 weeks annual leave, 18 days personal leave & 3 days family and emergency leave
* Additional company holidays at Easter and Christmas
* Access to onsite gym and onsite parking
* Retailer discounts through Smart Spending App
Eligibility
Permanent roles are open only to Australian and New Zealand Permanent Residents or Citizens. Visa holders with unlimited right to work in Australia will be considered for Fixed Term Contracts.
* Successful applicants will be required to complete a satisfactory background check (including criminal history and references) prior to commencement of employment.
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