Permanent part time opportunity Thursday to Sunday via rosterOverviewChas Cole Cellars are currently seeking an experienced customer service professional, preferably with sound craft beer/wine and liquor knowledge, who can demonstrate initiative and is willing to learn on-the-job in a fast paced, agile environment.
It is essential that you can exhibit your skills in a team environment and display exceptional levels of customer service.The RoleOur Team Members play an important role in assisting customer needs through their exceptional passion for product, great customer focus and ability to engage with energy every day.Actively sharing your passion for liquor products with our customers and confidently recommending products to customers which meet their needs;Working as a cooperative team member, while helping others to learn;Ensuring a clean and safe working environment is maintained at all times;Ensure compliance in accordance with Company procedures & policies;Carrying out physical tasks associated with the role, requiring a level of physical fitness; andUpholding responsible service of alcohol guidelines.What You Need to SucceedAbility to talk with customers confidently and authentically and provide appropriate solutions;A genuine interest in expanding your knowledge of our liquor products and bringing a great energy to the team; andPrevious experience in hospitality/retail/brewery/winery favorable.If you have your RSA competency, or are willing to undertake RSA immediately, a happy disposition and a flair for retail, apply now!
Application QuestionsHave you worked in a role which requires a sound understanding of craft beer?
How many years' experience do you have as a customer service specialist?
How many years' experience do you have in the hospitality & tourism industry?
Do you have a current Police Check (National Police Certificate) for employment?
Do you have customer service experience?
Do you hold a current Responsible Service of Alcohol (RSA) certificate?
Which of the following statements best describes your right to work in Australia?
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📌 Liquor Customer Service Specialist
🏢 APCO Service Stations
📍 Geelong