Job Title: Senior Manager ICT Infrastructure and Service Delivery
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Key Responsibilities:
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* Lead the strategic and operational portfolio of ICT infrastructure services.
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* Oversee multi-disciplined teams to enhance and maintain server, network, and workstation environments.
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* Partner with ICT business units and external vendors to ensure technology environments are aligned to government objectives.
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Required Skills and Qualifications:
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* Proven track record of leading multidiscipline ICT teams.
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* Hands-on experience across core infrastructure.
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* Strong ITIL-based service management skills.
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* Experience with desktops, laptops, servers, and networks.
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* Solid cyber security and compliance focus, including patching, vulnerability management, and hardening access and governance.
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Benefits:
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* 35-hour work week with flexible work arrangements.
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* Hybrid work environment with time in the office and time working from home.
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* Attractive leave entitlements, including parental, sick, flex, and recreation leave.
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* Mental health and wellbeing programs and services.
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* Operational and leadership training and development opportunities.
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Our Commitment:
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We value diversity, inclusion, and new ways of working. We welcome applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation, or gender identity.
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We are committed to supporting reasonable adjustments throughout the recruitment process and in the workplace.
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What We Offer:
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A dynamic and inclusive work environment that supports our people's growth and well-being.
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The opportunity to make a meaningful contribution to the delivery of high-quality ICT services.
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A chance to develop your skills and expertise in a rapidly evolving field.
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