The Role
* Lead, motivate, and inspire employees to achieve sales targets
* Support in overseeing day-to-day operations ensuring the store is operating smoothly
* Coach employees on KPI’s on a weekly basis
* As required, assist the Store Manager with reporting
* Support interviews, training and on-boarding of new employees
* Monitor employee selling skills and identify any opportunities for improvement
* Uphold all company and brand policies and procedures
* Ensure the visual merchandising guidelines are adhered to
* Assist with inventory management and stock procedures
* Handle escalated customer complaints
* Uphold the highest level of professionalism and customer service
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