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Customer engagement representative

Swansea (NSW)
Gallagher
Posted: 16 July
Offer description

Who We Are

Gallagher is a global leader in high-tech solutions, renowned for innovation and excellence. With a significant market presence in over 160 countries, we protect some of the world’s highest security environments and agricultural businesses.

The Tech That’s Changing The Game

As part of Gallagher’s Animal Management division, eShepherd™ is leading the charge in smart farming tech - redefining how livestock is managed.

eShepherd™ is our breakthrough virtual fencing solution that enables farmers to monitor, move, and manage cattle from anywhere. Using GPS-enabled, solar-powered neckbands, farmers can draw digital fence lines on their phone - transforming land use, reducing labour, and improving environmental and animal welfare outcomes.

This is innovation with real-world impact on productivity, profitability, and sustainability.

We need a Customer Engagement Representative who’s ready to connect with farmers, champion this technology, and make it happen. Here’s where you come in.

What You’ll Tackle

This is a hands-on, customer-focused role driving the adoption of eShepherd across New South Wales. You’ll be the bridge between innovation and the farmers who’ll benefit most, converting qualified leads into loyal customers.

From leveraging warm leads and uncovering new opportunities to walking farmers through how virtual fencing can transform their operations, you’ll be instrumental in growing our market presence.

Your days will be a blend of proactive outreach, meaningful conversations, and strategic follow-ups - ensuring every prospective customer understands and feels confident adopting our solution.

What You’re Made Of

You’re one of us - energised by technology, inspired by agriculture, and passionate about making a difference. You don’t wait around for someone to tell you what needs doing - you spot opportunities and run with them.

Here’s what you bring to the herd:

* A background in agriculture, agtech, marketing, or a related field
* Experience driving sales or customer engagement - bonus points if you’ve worked in start-up environments or with digital farming solutions
* A genuine understanding of farming practices and the ability to communicate clearly and credibly with Australian farmers
* Emotional intelligence, strong listening skills, and the knack for building trusted relationships
* A proactive mindset and results-driven approach - targets motivate you, not stress you
* Comfort working remotely and occasionally travelling to connect with customers face to face

The Perks of the Herd

* Be part of a purpose-driven company making a real difference in agriculture
* Work with a supportive, innovative, and passionate team
* Flexible working arrangements and opportunities for long-term growth

If you’re excited about the future of farming and want to be part of a team that’s shaping it, we’d love to hear from you.

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