Be a part of shaping lasting memories and sharing special places with Australia's leading experiential tourism business.
About Journey Beyond Group
Journey Beyond is a leading experiential tourism group, operating 17 brands across the country, connecting guests to the land and to each other. Headquartered in Adelaide, we formed in 2016 and now comprise various tourism brands, including iconic trains, eco-luxury lodges, aquatic adventures, and more.
About Cruise Whitsundays
Cruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays. We operate 10 well-equipped vessels and offer a range of tours, as well as an inter-island resort connection service with regular daily departures.
About the Role
We are seeking a dedicated and enthusiastic Hospitality Attendant to join our team on a part-time basis at the Port of Airlie Terminal. The successful candidate will play a vital role in maintaining the Cruise Café's high standards of food display and customer service.
Key Responsibilities:
* Deliver exceptional guest experiences and consistent service
* Adhere to operational procedures and Work Health and Safety requirements
* Maintain the terminal's tables, chairs, and balcony area in a clean and tidy condition
About You
The ideal candidate will create a welcoming atmosphere at the Cruise Café, demonstrating a positive attitude and attention to detail. You will be able to work in a fast-paced environment and possess creative problem-solving skills, along with adaptability, persistence, and resilience.
Requirements:
* Strong interpersonal and communication skills
* Cross-cultural awareness and a natural ability to work as part of a team
* A commitment to continuous improvement and learning
* High attention to detail and a strong standard of delivery
* A personal dedication to excellent customer service
* Advanced technical skills in coffee preparation and a solid understanding of the coffee industry
What We Offer
We provide a range of benefits, including:
* Generous discounts on Journey Beyond travel and experiences
* An attractive salary and positive work environment
* Study Assistance Policy
* A career with opportunities for progression, transfers, and secondments
* Employee Referral Policy
* Parental Leave program
* Purchased Leave policy
* Private Health discounts
* Employee Assistance Program
* Discounts on Journey Beyond merchandise
* Discounts at the Cruise Café & Bar
* Discounts at the bar on board vessels
* Free public transport
* Salary sacrifice remote area benefits