Tenant Research Director
Domain, now part of CoStar Group, is one of Australia’s leading property marketplaces, connecting millions of people with homes, insights and data to make confident property decisions. We collaborate with platforms such as Allhomes, Commercial Real Estate, Homes.com, Apartments.com, Loopnet, and others.
Role Overview
The Tenant Research Director provides strategic leadership to a team of Tenant Research Managers and their teams, delivering comprehensive and accurate commercial real estate data to CoStar clients. This role owns data quality, research activity, and stakeholder relationships across the assigned market or region. It requires strong engagement with internal and external stakeholders, alongside a deep understanding of market drivers, to continuously improve data quality, client relationships, revenue and retention.
Responsibilities
* Contribute to the strategic leadership of Research Headquarters, ensuring consistent delivery of performance and professional standards.
* Oversee market and regional activity to maximise team productivity, efficiency and performance.
* Ensure data is accurately captured, validated and published in a timely manner, with effective use of all available information sources.
* Drive continuous improvement in data coverage, accuracy and depth through innovative research approaches and strong market engagement.
* Build and maintain strong relationships with clients and industry stakeholders through events, meetings and collaboration with Sales.
* Partner closely with Sales teams to ensure a coordinated approach to client engagement and market insights.
* Recruit, mentor and develop high‑performing Tenant Research Managers, ensuring consistent capability building across the team.
* Champion a culture of trust, accountability and collaboration, driving engagement, retention and high performance.
Skills & Qualifications
* Bachelor’s degree or higher, ideally in business management, real estate, economics, finance or a related discipline.
* Proven leadership ability and experience managing large teams in complex environments.
* Ability to articulate and execute corporate strategy, with good financial awareness and experience working within budgets.
* Results oriented – able to prioritise, drive and achieve results under pressure.
* Excellent problem‑solving, research and analytical skills; attention to detail, objectivity and strategic thinking.
* Experience coaching and mentoring others in professional growth and development.
* Confident personality able to interact at all levels with internal and external stakeholders.
* Proficiency in MS Office, especially Excel.
Benefits
* Be part of a global leader in property technology and data, shaping the future of real‑estate intelligence.
* Work with cutting‑edge tools and high‑impact teams where your work genuinely makes a difference.
* Grow your career in a high‑performing, collaborative environment.
* Up to 20 weeks paid parental leave for primary carer.
* Wellbeing leave to support you when it matters most.
* Ongoing development through leadership programs and LinkedIn Learning.
Application Process
We will give your application thoughtful attention and get back to you as soon as possible. If there’s a match, one of our Talent Partners will reach out, so keep your phone handy! We’re genuinely excited about the chance to work together and make a meaningful impact.
Equity, Diversity & Inclusion
Domain and CoStar Group are committed to fostering an equitable, inclusive work culture and reflect the diversity of our customers and communities. We proactively seek candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures, faiths, sexual orientations and gender identities. We provide an equitable recruitment process and support for workplace adjustments where needed.
Equal Employment Opportunity
CoStar Group is an Equal Employment Opportunity Employer and fully committed to a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender or gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
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