Overview
Shift Available:
Monday - Friday | 6:00 PM - 8:30 PM
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
* Assist the Service Center Manager
* Take and deliver messages for the Service Center Manager and Account Managers
* Provide assistance to Drivers
* Prepare bills of lading and delivery receipts
* Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
* Payroll
* Data entry
* Freight reports
* Driver collect reports
* Billing and filling
Qualifications
* Skillful in Microsoft Office Programs
* Excellent keyboarding skills
* Has worked in a fast paced environment and has excellent attention to detail
* Experience with handling a high volume of phone calls
* Exceptional communication and customer service skills
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities
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