Are you a master of organisation, a proactive problem-solver, and energised by supporting high-performing teams?
We're looking for a
Client Services Manager
/
Sales Administrator
who thrives in a dynamic environment and finds genuine satisfaction in driving results behind the scenes. If you're detail-obsessed, process-driven, and ready to take ownership, this could be your ideal launchpad into a rewarding long-term career in real estate.
Why Join Us?
As the largest independently owned agency in inner-city Melbourne, we pride ourselves on helping clients transact and manage property through a collaborative, service-driven approach. Our culture is built on relationships, and we're proud to have been awarded
The Culture Award in 2024
—a testament to the supportive, values-led environment we've created.
Your benefits
* Join and learn from Docklands' #1 real estate agency
* Be part of a driven, high-achieving team that genuinely celebrates success
* Receive ongoing training, hands-on mentoring and professional coaching
* Access the latest tools and technologies in the industry
* Thrive in a culture that rewards initiative, embraces ideas, and values smart solutions
What You'll Be Doing
* Provide high-level administrative and campaign support to sales agents
* Manage the team's property list and assist in preparing properties for their campaign launch
* Liaise with buyers and sellers to ensure seamless sales processes
* Assist with the preparation of market analyses, proposals, and key documents
* Support the development and maintenance of the team's CRM/database
* Contribute to marketing activities and social media management
* Deliver general administrative support and consistently exceptional customer service
* Coordinate and attend final inspections, building and pest inspections
What We're Looking For
* A natural multitasker who thrives on structure and results
* Meticulous attention to detail and high standards of accuracy
* Strong communication skills and a solution-focused mindset
* Previous experience in real estate administration is highly regarded
* A commitment to delivering an outstanding experience to both clients and team members
* Proficient computer skills, including Microsoft Office
* A current driver's license and reliable vehicle
* Valid Agent's Representative Certificate or Certificate IV in Property
Who You Are
You're energised by helping others succeed, and your positivity and organisation help set the tone for the whole team. If you're looking for a fast-paced role in a future-focused agency where your contribution truly matters—this is your opportunity to shine.