Job Opportunity
Patient Services Officer – Make a Positive Impact Every Day
In Joondalup, WA you'll support patients through their fertility journey.
Why is this Role Meaningful?
* Direct Patient Impact: Be part of a clinic where your work directly impacts patients' lives.
* Collaborative Teamwork: Join a close-knit team that genuinely cares for each other and the people we support.
* Professional Growth Opportunities: We provide hands-on training, opportunities to take on more responsibility, and the chance to build deep speciality knowledge.
* Fast-Paced Environment: No two days are the same — you'll be at the centre of a dynamic, multidisciplinary clinic.
* Competitive Salary: Salary negotiated based on your experience.
Key Responsibilities
* Be the welcoming face at reception, guiding patients with care and professionalism.
* Manage bookings, billing, quoting, and patient records with accuracy and confidentiality.
* Coordinate across Specialists, nurses, laboratory staff, counsellors, and hospitals to keep the patient journey running smoothly.
* Support patients through sensitive and important conversations with empathy.
Your skills and compassion will make a real difference in patients' lives every day.