About The Role
This position is a key contributor to the delivery of personalized care services within our organization.
The ideal candidate will possess strong administrative skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key Responsibilities:
* Business Support: Execute administrative functions to ensure seamless operation of care services
* Client Support: Provide support with client communication and care coordination
* Contractor Compliance: Ensure regulatory and onboarding requirements are met
* Office Administration: Maintain organized and responsive administrative practices
Requirements:
* Commitment to Our Values: Align with our organization's mission and values
* Administrative Experience: Proven experience in an administrative role, preferably in healthcare or community services
* Communication Skills: Effective verbal and written communication skills for engaging with internal and external stakeholders
* Data Entry and Record Keeping: High attention to detail and accuracy in data entry and record keeping
* Organizational Skills: Strong organizational and time management skills for managing competing priorities and meeting deadlines
* Aged Care Compliance: Familiarity with aged care compliance requirements, including privacy, documentation, and regulatory standards
* Problem Solving: Demonstrated ability to show initiative, problem-solving, and analytical thinking in a fast-paced environment
* Technology Skills: Proficient in Microsoft Office and administrative systems, with ability to learn new platforms
* Teamwork: Ability to work independently and collaboratively as part of a team
* Customer Focus: Empathy, patience, and a service-focused mindset for delivering exceptional internal and external customer service
What We Offer
We prioritize our employees' wellbeing and offer a range of benefits, including:
* NFP salary packaging and meals and entertainment benefit
* Additional leave purchase options and paid parental leave
* Flexible working options
* Discounts on everyday products and services
* Health and lifestyle benefits