Event Coordinator & Front of House Manager
We are seeking an experienced Event Coordinator to join our team at Beaches Restaurant and Bar. As the successful applicant, you will be responsible for overseeing the Front of House (FOH) team, ensuring exceptional service standards and smooth daily operations.
This role involves proactively seeking and securing conference and event bookings through in-person sales calls, telephone outreach, and on-site guest relations activities. You will act as the main point of contact for all venue enquiries, bookings, and coordination.
* Liaising with clients to understand their event requirements and develop tailored event plans
* Coordinating all logistical elements of events including staffing, catering, equipment and vendor management
* Ensuring the venue is set up and presented to the highest standards for each event
* Monitoring budgets and providing regular progress updates to clients
* Identifying opportunities to enhance the guest experience and making recommendations for venue improvements
Key responsibilities also include:
* Managing restaurant reservations and responding to customer inquiries
* Ensuring the highest level of visitor satisfaction and managing the FOH team to ensure smooth running of daily operations
* Managing opening and closing tasks for the restaurant, inclusive of End-Of-Day banking
* Contributing to content creation for social media
Requirements
The successful applicant must have:
* Minimum 2 years' experience in a similar events/venue coordination role, preferably within the hospitality or tourism industry
* Excellent communication and interpersonal skills with the ability to liaise effectively with a range of stakeholders
* Strong organizational and time management skills with a proven ability to multitask and work to tight deadlines
* Ability to work under pressure and autonomously at times as well as within a team
* A keen eye for detail and a solutions-focused approach to problem solving
* Proficiency with event management software and MS Office suite
What We Offer
We offer a dynamic work environment that promotes growth and development. Some of our benefits include:
* Professional development funding
* Discounted hotel stays globally
* Subsidized private health cover (following successful probation completion)
* Birthday leave to celebrate your special day