Job Description:
Practice Leader - Service Excellence
As a Practice Leader, you will be responsible for driving best practice, quality, and safety in delivering NDIS services. You will work closely with services to identify and deliver measurable improvements and outcomes in quality, safety, efficiency, and effectiveness of service.
Key Responsibilities:
* Provide guidance and leadership to the team to ensure consistency and adherence to the NDIS Quality and Safeguards Framework.
* Work closely with department heads, managers, compliance, and support workers holistically and safely.
* Implement behaviour support plans (BSPs) that aim to provide early intervention and reduce restrictive practice.
* Report reportable incidents, the use of regulated restrictive practice, and variations to practice.
* Deliver successful audits and assessments.
* Provide high-quality, regular reporting to the ELT & CEO on customer satisfaction and performance.
Required Skills and Qualifications:
* Tertiary qualifications in social work, psychological, behavioural, disability or other health sciences.
* Legal eligibility to work in Australia.
* A satisfactory National Police Check.
* NDIS Workers Check NDISWC.
* Working with Children Check WWCC.
* NDIS Commission E-Learning Modules.
* Flu/COVID vaccination evidence (as required).
* Child Safe Environments - through their eyes.
* Responding to Risks of Harm, Abuse or Neglect RRHAN.
* First Aid and CPR.
* Driver's License.
Benefits:
* Competitive salary and salary sacrifice.
* Use of a fleet vehicle.
* Company laptop and phone.
* Modern contemporary office environment.
About Us:
We are a carer-led, well-established, not-for-profit organisation providing residential, respite, and other disability support services in South Australia. We take immense pride in being a name associated with high-quality services and ongoing innovation for clients.
As an inclusive employer embracing uniqueness in the workplace, we offer a culturally and linguistically diverse environment that nurtures well-being and development for our people.
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