Job Description
The purpose of this position is to serve as a vital link between AssistRx and the client's Field Reimbursement Managers (FRMs) and the contracted specialty pharmacies.
A Day in the Life as a Specialty Pharmacy Liaison
This role involves ensuring efficient coordination, communication, and collaboration to enhance patient access to therapies. The ideal candidate will possess a deep understanding of reimbursement processes, specialty pharmacy operations, and the healthcare landscape, and will be adaptable and flexible to changing circumstances.
Responsibilities
* Develop and maintain strong relationships with key stakeholders, including specialty pharmacies, and Field Reimbursement Managers.
* Single point of contact for FRMs and manage all questions received from the FRM Team with the ability to provide updates or problem solve, including maintaining weekly meetings with FRM agents.
* Asks probing questions of the Specialty Pharmacy to appropriately identify delays in identifying coverage and completing shipments for enrolled patients.
* Manage questions and inquiries from the Specialty Pharmacies.
* Relays status updates and challenges to Program Specialist as appropriate.
* Provide support as needed in managing cases escalated through program leadership.
* Will maintain weekly meetings with SP contact and provide daily spreadsheet with most up-to-date information.
* Monitor and analyze reimbursement trends to provide actionable insights and recommendations to Leadership teams.
* Assist in resolving complex reimbursement issues by working closely with Specialty Pharmacies, and Program Specialist.
Job Details Snapshot
* Compensation: $22-25/hr
* Location(s): 495 N. Keller Road, Maitland, FL 32751
* Onsite Requirement: This role is completely onsite initially, but may present a hybrid opportunity depending on performance and program needs.
Qualifications
* 2 to 4 years of experience in a client-facing position.
* 2 to 4 years of experience interacting with healthcare providers regarding health insurance plan requirements.
* 1 to 2 years of experience in specialty pharmacy with medication assistance, prior authorizations, pharmacy benefits investigation, managed care, claims processing.
* Experience working with pharmaceutical or biotech companies.
* 5 years of progressive health care business experience (SPP, hospitals, or insurance).
* Computer skills including Microsoft Office Suite.
Benefits
* Medical, dental, vision, life, & short-term disability insurance.
* Teledoc services for those enrolled in medical insurance.
* Supportive, progressive, fast-paced environment.
* Competitive pay structure.
* Matching 401(k) with immediate vesting.
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre‐employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
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