We are seeking an exceptional Senior Business Analyst to play a pivotal role in the successful delivery of our enterprise-wide transformation program.
This initiative will replace core platforms across ERP, POS, OMS, and Merch Planning, redefining our systems and business processes to support a modern, scalable operating model across ANZ.You will work with the program manager & enterprise architect to lead discovery and analysis efforts, working with senior stakeholders, business teams, vendors, and delivery squads to define future-state capabilities and ensure alignment between technology and business strategy.Key ResponsibilitesLead discovery workshops with senior stakeholders to understand business goals, pain points, and desired future statesDocument current and future state processes, including cross-functional process mapping, capability models, and impact assessmentsElicit and document business, functional, and non-functional requirements that are clear, testable, and actionableCollaborate with architects and delivery leads to shape solution design and roadmap decisionsValidate requirements through prototyping, storyboarding, and vendor analysisContribute to change impact assessments, communication plans, and training needs in partnership with the change management teamSupport QA teams by reviewing test cases, participating in UAT, and confirming traceability from requirements to test coverageEngage with vendors and third parties to align external solutions with internal objectives as neededSkills & Experience5+ years' experience as a Business Analyst in complex transformation or enterprise-level projectsDeep understanding of enterprise systems (ERP, POS, OMS, or related) and associated business processesProven ability to influence stakeholders with strong communication and facilitation skillsExperience in Agile, Scrum, or hybrid delivery models, including working with Jira/ConfluenceStrong visual communication skills – able to produce high-quality process maps and flow diagramsComfortable managing ambiguity, shifting priorities, and working in a fast-paced environmentExperience working with cross-functional delivery teams, vendors, and offshore resourcesStrong attention to detail and a passion for creating clear, concise, and engaging documentationPrior experience in retail, ecommerce, or supply chain environments is highly desirableBonus Skill/ ExperienceExperience with TOGAF or BABOK frameworksExposure to tools like Visio, Lucidchart, Signavio etc.
for process/design workUnderstanding of enterprise integration patterns and APIsThis will be a six (6) month secondment for an important project within Culture Kings!