Previous experience in leading large, diverse teams,
- You possess solid communication skills, both verbal and written,
- Experience in a similar, innovative logistics, distribution or manufacturing environment,
- You possess the ability to organize details, establish and carry out root cause analysis, and then extract and analyse the data you generate,
- You thrive on change,
- You have excellent written and spoken English.
Job summary
Here at Amazon we are currently seeking expressions of interest for experienced Operations Managers to join the business and play a critical role in leading our team of Area Managers in Inbound or Outbound operations within our site at Lytton, Brisbane.
We're seeking experienced, Operations Managers to join our Customer Fulfillment team. You'll operate out of our dynamic Fulfillment Center in Lytton, Brisbane. These sit at the heart of Amazon's established, rapidly growing business. They're where we organise our fast-moving inventory; they're also where we developed our smart, high-quality workflows.
As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary.
You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Manager of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.
Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis,
- You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience,
- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,
- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.
Please note the shift pattern is based on 4 days on and 3 days off so flexibility is a must for this role as the site operates across 7 days. This role will support our night operations.
- Possess a degree from an accredited institution
- Masters in relevant discipline or MBA graduate.
- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.